“In the lead up to the implementation of the Jackson reforms, our firm wanted to make sure that our business model was fit for future growth and development.

After a series of meetings with advisors working in the PI market, we selected Citadel Law, as they clearly demonstrated that they had the knowledge, experience and enthusiasm that we felt would bring value to our business. Specifically, their sector knowledge of PI processes and costs assisted us in a complete restructuring of our large personal injury department. Their work uncovered previously hidden value in costs in a number of files and helped us to understand the true value of our caseload. Over a period of months they worked with the directors, our management team and myself in order to arrive at a set of proposals that had clear objectives, as well as a “road-map” towards future growth and development.

I would have no hesitation in working with the Citadel team again or in recommending them to other firms who are looking for a similar contribution.“

Rachel Stow Managing Director, Thorneycroft Solicitors