MAGGIE KITSON
IT and Software Developer
E: maggiekitson@citadel-law.com

We are delighted to welcome Maggie who will be leading our IT and software development for our law firm clients. As one of the most eminent and accomplished Proclaim developers in the legal sector, with more than 15 years experience in the legal, medico legal, claims management and commercial sectors and over 10 years experience working as a Consultant within the Eclipse projects consultancy team, her deep legal sector expertise is second to none.

Her market leading knowledge in all standard matter types within Proclaim case management systems, including Personal Injury, Clinical Negligence, Probate, Debt, Claims Management, Medical Agencies and Conveyancing, provides our clients with absolute confidence they can trust in knowing that she can analyse and develop their case management systems to increase efficiency and profit.

Maggie’s background began in 1984 at Nationwide Building Society followed by a period in criminal intelligence as an analyst with Lincolnshire Police where she discovered her natural flair for IT.  A move to Eclipse (now Capita) included time developing all aspects of the Proclaim system. Then, working as a freelance consultant Maggie provided project management, workflow process examination, IT training, design and system implementation for the North Yorkshire Police, Ministry of Defence and numerous law firms.

In 2014 Maggie won the Rising Star Award at the Claims Innovation Awards for her work with a medical agency, implementing Proclaim into their workplace and adding bespoke workflow and design features to their system including integration with accounting software; providing a significant increase in efficiencies across their teams.

For Fun

With grown up children Maggie’s two cocker spaniels Gracie and Skye fill the role as her ‘Fur babies’. Her weekends are taken up with mountain biking and hill walking with husband and new babies. Maggie is very arty and loves messing around with Cake decorating, painting, flower arranging and has recently completed a Gelish nail course!

Four words to describe Maggie

Excellent communicator, approachable, motivated.

Qualifications

With an industry leading Prince 2 qualification in Project Management, Maggie has the requisite credentials to support our law firm clients through operational change efficiently and expertly.